LARGE WATER SYSTEM
2016 ANNUAL REPORT TO THE DRINKING WATER PROGRAM
FOR YEAR ENDING DECEMBER 31, 2016
[Section 116530 Health & Safety Code]

WATER SYSTEM INFORMATION
Water System No.:	CA1910020
Water System Name:	EAST PASADENA WATER CO.
Water System Ownership (See descriptions below):	--Pick one-- Local Government State or Federal Government Privately owned, PUC-regulated, for profit water company Privately owned, non-PUC-regulated (Community Water System) Privately owned Mutual Water Company or Association Privately owned business (non-community)
Physical location:   (address line 1, address line 2, city, zip) Note: NO P.O. Box	3725 MOUNTAIN VIEW AVENUE PASADENA 91107
General Office Phone: (with area code)	626-793-6189
Web site address:	epwater.com

Water System Ownership Descriptions:

• Local Government: e.g., city, county, or special district, local school district, junior colleges, county or community parks, etc.
• State or Federal Government: e.g., state or national park, BLM, USFS and COE campgrounds and recreation facilities,
  state hospitals, State universities and colleges, California Veterans Home, County or District Fairs and Expositions,
  Caltrans rest stop, military base, other state or federal facility
• Privately owned, non-PUC-regulated (Community Water System): e.g., mobile home park, apartment or condominium
• Privately owned business (non-community): e.g., church, private school, restaurant, amusement park, RV park/campground,
  motel, ranch/farm, factory, other business establishment

REPORT SUBMITTED BY:
Note: Your name and title, email address, and work phone number are disclosable report information that may be obtained through the Public Records Act.
Name:	Wayne Goehring
Title:	Field Operations Manager
Work phone:	626-793-6189
Cell phone:	626-833-1259
Email address:	wayne@epwater.com

COMMENTS:

1. Public Water System Contacts

Click here to learn how to Modify, Add and Delete Contacts in the table below.

IMPORTANT: Each water system must have one and only one Administrative Contact AND one and only one Financial Contact. The same person may be both the Administrative and Financial Contacts.

Please provide an email address for the Administrative Contact as most email communication, particularly email blasts, from the Division of Drinking Water will be sent to the email address of the Administrative Contact.

PHONE TYPE: Home – if you use your home or personal phone number as your business number, use the HOME phone type instead and leave the BUSINESS phone type blank.
Only the BUSINESS phone type will appear in Drinking Water Watch (https://sdwis.waterboards.ca.gov/PDWW/), which can be viewed by the public, if the General Office phone number is not provided (see Water System Information section under the Intro tab).

NAME, TITLE & ADDRESS			PHONE TYPE	PHONE NO.	EMAIL	CONTACT TYPE (pick all that apply)
FRIAS, JULIO			Business Home	626-793-6189	JULIO@EPWATER.COM	** Delete Contact ** Administrative	Operator
FOREMAN/WATER QUALITY			Facsimile	626-793-0503		Financial	Emergency
3725 MOUNTAIN VIEW AVENUE			Mobile	626-833-1276		Designated Operator In Charge	Water Quality
PASADENA  CA  91107			Emergency			Owner	Legal
						Funding	Contract Operator
GOEHRING, WAYNE			Business Home	626-793-6189	WAYNE@EPWATER.COM	** Delete Contact ** Administrative	Operator
FIELD OPERATIONS MGR			Facsimile	626-793-0503		Financial	Emergency
3725 MOUNTAIN VIEW AVENUE			Mobile	626-833-1259		Designated Operator In Charge	Water Quality
PASADENA  CA  91107			Emergency			Owner	Legal
						Funding	Contract Operator
LATOURELLE, PATTI			Business Home	626-793-6189	PATTI@EPWATER.COM	** Delete Contact ** Administrative	Operator
OFFICE MANAGER			Facsimile	626-793-0503		Financial	Emergency
3725 MOUNTAIN VIEW AVENUE			Mobile	909-229-8090		Designated Operator In Charge	Water Quality
PASADENA  CA  91107			Emergency			Owner	Legal
						Funding	Contract Operator
MORALES, LAWRENCE			Business Home	626-793-6189	LAWRENCE@EPWATER.COM	** Delete Contact ** Administrative	Operator
PRESIDENT & GENERAL MANAGER			Facsimile	626-793-0503		Financial	Emergency
3725 MOUNTAIN VIEW AVENUE			Mobile	626-862-0655		Designated Operator In Charge	Water Quality
PASADENA  CA  91107			Emergency			Owner	Legal
						Funding	Contract Operator
CASTRUITA, JUSTIN			Business Home	626-793-6189	JUSTIN@EPWATER.COM	** Delete Contact ** Administrative	Operator
UTILITY WORKER II			Facsimile			Financial	Emergency
3725 MOUNTAIN VIEW AVENUE			Mobile	626-833-2977		Designated Operator In Charge	Water Quality
PASADENA  CA  91107			Emergency			Owner	Legal
						Funding	Contract Operator
SANTANELLO, DUSTIN			Business Home	626-793-6189	DUSTY@EPWATER.COM	** Delete Contact ** Administrative	Operator
UTILITY WORKER I			Facsimile			Financial	Emergency
3725 MOUNTAIN VIEW AVENUE			Mobile	626-833-3062		Designated Operator In Charge	Water Quality
PASADENA  CA  91107			Emergency			Owner	Legal
						Funding	Contract Operator
DUARTE, FRANCO			Business Home	626-793-6189	FRANCO@EPWATER.COM	** Delete Contact ** Administrative	Operator
UTILITY WORKER I			Facsimile			Financial	Emergency
3725 MOUNTAIN VIEW AVENUE			Mobile	626-833-0457		Designated Operator In Charge	Water Quality
PASADENA  CA  91107			Emergency			Owner	Legal
						Funding	Contract Operator
			Business Home			** Delete Contact ** Administrative	Operator
			Facsimile			Financial	Emergency
			Mobile			Designated Operator In Charge	Water Quality
			Emergency			Owner	Legal
						Funding
Add Additional Contact						(pick all that apply)
Contract Operator
MORALES, BRANDON			Business	626-793-6189	BRANDON@EPWATER.COM	Administrative	Operator
UTILITY WORKER 1			Home			Financial	Emergency
3725 MOUNTAIN VIEW AVENUE			Facsimile Mobile	626-833-3062		Designated Operator In Charge	Water Quality
PASADENA  CA  91107			Emergency			Owner	Legal
						Funding	Contract Operator
Add Additional Contact						(pick all that apply)
PETERSON, ROBERT			Business	626-793-6189	ROB@EPWATER.COM	Administrative	Operator
UTILITY WORKER 1			Home			Financial	Emergency
3725 MOUNTAIN VIEW AVENUE			Facsimile Mobile	626-833-0457		Designated Operator In Charge	Water Quality
PASADENA  CA  91107			Emergency			Owner	Legal
						Funding	Contract Operator
Add Additional Contact						(pick all that apply)
--Contact Name--			Business	(999) 999-9999	XXXXX@XXXXX.XXX XXXXX@XXXXX.XXX	Administrative	Operator
--Title--			Home	(999) 999-9999		Financial	Emergency
--Address Line 1-- --Address Line 2--			Facsimile Mobile	(999) 999-9999		Designated Operator In Charge	Water Quality
--City--  --ST--  99999			Emergency	(999) 999-9999		Owner	Legal
						Funding	Contract Operator
Add Additional Contact						(pick all that apply)
--Contact Name--			Business	(999) 999-9999	XXXXX@XXXXX.XXX XXXXX@XXXXX.XXX	Administrative	Operator
--Title--			Home	(999) 999-9999		Financial	Emergency
--Address Line 1-- --Address Line 2--			Facsimile Mobile	(999) 999-9999		Designated Operator In Charge	Water Quality
--City--  --ST--  99999			Emergency	(999) 999-9999		Owner	Legal
						Funding	Contract Operator

COMMENTS:

2. POPULATION SERVED

Permanent population or number of long-term residents*: Please follow this LINK for instructions to determine population.

10993

*Long-term resident means someone who resides within the water system service area for more than half of the year.

Method used to determine population:

--- Pick One --- Water service area matches municipal area "Persons per residential connection” population method Other

If permanent population is based on "Other" , identify the methods or sources of how it was estimated::

Seasonal Maximum Population (If applicable):

Provide season :

Begin Date		End Date
MM	DD	MM	DD

List the names of communities served by the system identifying both incorporated and unincorporated areas:

COMMENTS:

3. NUMBER OF SERVICE CONNECTIONS(as of December 31, 2016)

A. Active Service Connections:

Total Active Potable Water Connections currently in Division of Drinking Water database:

2967

The total number of Service Connections as of December 31, 2016 must be reported as either Unmetered or Metered for each Service Connection Type as appropriate.

	Potable Water			Recycled Water
TYPE Do NOT report fire sprinkler connections and fire hydrants. These connections are not counted toward “service connections” for compliance purposes.	Unmetered	Metered	Total*	Unmetered	Metered	Total*
Single-family Residential: single family detached dwellings	0	2738	2738	0	0	0
Multi-family Residential: Apartments, condominiums, town houses, duplexes and trailer parks	0	0	0	0	0	0
Commercial/Institutional: Retail establishments, office buildings, laundries, schools, prisons, hospitals, dormitories, nursing homes, hotels	0	233	233	0	0	0
Industrial: All manufacturing	0	0	0	0	0	0
Landscape Irrigation: Parks, play fields, cemeteries, median strips, golf courses	0	0	0	0	0	0
Agricultural Irrigation: Irrigation of commercially-grown crops	0	0	0	0	0	0
Total Active Connections*	0	2971	2971	0	0	0

*Calculated field

	Potable Water			Recycled Water
TYPE	Unmetered	Metered	Total*	Unmetered	Metered	Total*
Other: Fire suppression, street cleaning, line flushing, construction meters, temporary meters	0	33	33	0	0	0

B. Number of Inactive Connections (all types) Include only service connections that have been physically disconnected (i.e., meter removed) from the water system. All other service connections should be considered as “Active.”

0

COMMENTS:

4. GROUNDWATER (GW) AND SURFACE WATER (SW) SOURCES

Type	Total No. Approved (by permit)	Total No. New/ Added in 2016	Total No. Inactivated in 2016	Total No. Destroyed in 2016
Active Groundwater Intakes (Wells)	3
Active Surface Water Intakes (Raw)
Active Purchased Water (GW) Connections
Active Purchased Water (SW) Connections
Standby Sources1
Emergency Interconnections	2
Inactive Sources2	1

Are your water sources metered?

--Pick one-- Yes No

¹If a standby source was used in 2016, provide the following information.

Name of the Standby Source used in 2016:	No. of days the Standby Source was in operation:	Were customers notified? (Y/N)	Was the Division of Drinking Water notified? (Y/N)	Describe the reason the Standby Source was used:

²Inactive sources are not approved as sources of supply and must be physically disconnected or otherwise isolated so that only an intentional act
by an operator can place the source in service.

COMMENTS:

5. WATER PRODUCED, PURCHASED AND SOLD

The Maximum Day is the day during 2016 with the highest total water usage. Provide the date for that day in Column B,
then complete Columns C, D and E, indicating how much of the water on that day was from each source.

Units of Measure for this table: --Pick one-- Gallons Million Gallons Acre-feet (AF) 100 cubic feet

Volumes are based on: --Pick one-- METERED VOLUMES ESTIMATED VOLUMES

A	B	C	D	E	F	G	H	I
	Potable Water						Non-potable (exclude recycled)	Recycled
	Date/ Month	Water Produced from Groundwater (Wells)	Water Produced from Surface Water2	Finished Water Purchased or Received from another PWS5	Total Amount of Potable Water3*	Water Sold to Another PWS5
Maximum Day1	8/18/2016	5	0	0	5	0
January		103.19	0	0	103.19	0	0	0
February		103.20	0	0	103.2	0	0	0
March		108.48	0	0	108.48	0	0	0
April		116.13	0	0	116.13	0	0	0
May		123.39	0	0	123.39	0	0	0
June		137.51	0	0	137.51	0	0	0
July		152.39	0	0	152.39	0	0	0
August		154.32	0	0	154.32	0	0	0
September		151.76	0	0	151.76	0	0	0
October		143.18	0	0	143.18	0	0	0
November		125.55	0	0	125.55	0	0	0
December		113.59	0	0	113.59	0	0	0
Annual Total*		1532.69	0	0	1532.69	0	0	0
Percent Treated4		0

PWS = Public Water System

^*Calculated field

Non-potable = water supplies, except recycled water, that do not enter the drinking water distribution system and are for non-potable uses only such as irrigation

Recycled = domestic wastewater which as a result of treatment is suitable for uses other than potable use such as irrigation or toilet flushing

¹Only report Maximum Day if it is actually measured or determined from production records. It should not be the average day demand during
the maximum month of production.

²Do not include raw water purchased; report only volume of water that was treated.

³(F) Total Amount of Potable Water = Sum of Columns (C), (D) and (E), automatically calculated. To update, click below

⁴This is the percentage of the total annual volume for Groundwater produced that was provided treatment to meet drinking water standards other than precautionary disinfection and fluoridation.

⁵If water was Purchased from or Sold to another PWS, complete the table below:

Specify whether water was Purchased or Sold	Name of PWS

If recycled water was supplied to your customers, complete the table below:

Specify the level of treatment (e.g., tertiary, disinfected secondary)	Name of Recycled Water supplier

COMMENTS:

6a. WATER RATES

If you have questions about completing this section of the report, please contact Kathy.Frevert@Waterboards.ca.gov or call (916) 322-5274.

Indicate the type of residential water rate structure used by your water system: --Pick one-- Flat Base Rate Uniform Usage Rate Variable Base Rate Variable usage Rate Flat Base Rate + Uniform Usage Rate Flat Base Rate + Variable Usage Rate Variable Base Rate + Variable Usage Rate Allocation Based Other Rate Structure (specify rate structure used in the Comments box) We Do Not Charge A Water Rate (specify why in the Comments box)

What is your billing frequency?	--Pick one-- monthly bi-monthly quarterly annually other
If tiered, what is the number of tiers?	--Pick one-- Not Tiered 2 3 4 5 6 7
Tier Rate Structure	Upper level of water volume for each Tier in HCF (enter N/A if not applicable)	Cost per HCF
Tier Rate Structure level 1	N/A
Tier Rate Structure level 2	N/A
Tier Rate Structure level 3	N/A
Tier Rate Structure level 4	N/A
Tier Rate Structure level 5	N/A
Tier Rate Structure level 6	N/A
Tier Rate Structure level 7	N/A
Comments:
Date of most recent update to the rate structure: MM/DD/YYYY	06/01/2015
Describe the changes that were made in the update:	GENERAL RATE INCREASE - 12.88%
What is your new connection fee?	0
Residential service connections
For each meter size below (as applicable), what fee is charged to customers for a new service connection
Size:	New Connection fee (in dollars)
3/4 inch	0
5/8 inch	0
1 inch	0
Comments:
Date of most recent update to the new connection fee: MM/DD/YYYY	06/01/2015

Check items included in new residential connection fees:

	Existing infrastructure buy-in (e.g., water treatment/ conveyance/sewage treatment )
	Upgrades to infrastructure (seismic retrofits, pipe replacements, etc.)
	Storm water management system
	Debt service charge
	Development of new water supplies
	Other
Comment:

Select the most common residential meter size: --Pick one-- 3/4 inch 5/8 inch 1 inch other

Complete the table below providing specific water rates applied to your customers:

Connection Type	FLAT BASE RATE (FBR)	If FBR + UUR, what is the volume allowed before UUR applies	UNIFORM USAGE RATE (UUR)	VARIABLE BASE RATE (provide range) (VBR)		VARIABLE USAGE RATE (provide range) (VUR)
	$ (Base)	HCF	$ per HCF	$ Low	$ High	$ per HCF Low	$ per HCF High
RESIDENTIAL
Single-family Residential	16.05	0	2.585	0	0	0	0
Multi-family Residential	16.05	0	2.585	0	0	0	0
Do you provide lifeline/low income subsidies?			--Pick one-- Yes No
If Yes, provide rates:	0	0	0	0	0	0	0
If yes, what percentage of residential customers receives this subsidy? (Example: X %)				%
NON-RESIDENTIAL
Commercial/Institutional	16.05	0	2.585	0	0	0	0
Industrial	16.05	0	2.585	0	0	0	0
Landscape Irrigation	16.05	0	2.585	0	0	0	0
Agricultural Irrigation	16.05	0	2.585	0	0	0	0
Other				0	0	0	0
Do you have fire suppression surcharges?			--Pick one-- Yes No
If Yes, provide rates:				0	0	0	0
Do you have other surcharges?			--Pick one-- Yes No
What are the other surcharges?			CPUC Fee
If Yes, provide rates:	.01168	0	.01168	0	0	0	0

For each of the three water volumes shown below, provide what would be the monthly water bill for a single-family residential customer.
Include all fees and service charges associated with water services that this customer would pay when their household used the specified amount of water.

Amount of water delivered to customer:	Bill amount (including all charges/fees associated with the amount of water used):
a. 6 HCF	31.93 Dollars/month
b. 12 HCF	47.62 Dollars/month
c. 24 HCF	79.00 Dollars/month

NOTE: If this is not a "Community" Water System or if individual customers do not pay a separate bill for water enter "0".
If bill amount would vary by season, use the month or time period with the highest water consumption.

HCF means “hundred cubic feet”. There are 748 gallons in 100 cubic feet.

6b. WATER DELIVERIES

Units of Measure for this table: --Pick one-- Gallons Million Gallons Acre-feet (AF) 100 cubic feet

Provide monthly metered water deliveries in the table below.

A	B	C	D	E	F	G	H	I	J
	Single-family Residential	Multi-family Residential	Commercial/ Institutional	Industrial	Landscape Irrigation	Other	Total Urban Retail1*	Agricultural	Other PWS
Check if Recycled Water is included:
January	69.48	0	34.47	0	0	0	103.95	0	0
February	70.06	0	34.71	0	0	0	104.77	0	0
March	67.72	0	31.36	0	0	0	99.08	0	0
April	62.69	0	36.67	0	0	0	99.36	0	0
May	76.38	0	41.60	0	0	0	117.98	0	0
June	80.67	0	40.63	0	0	0	121.3	0	0
July	84.80	0	39.95	0	0	0	124.75	0	0
August	102.99	0	47.49	0	0	0	150.48	0	0
September	108.24	0	45.39	0	0	0	153.63	0	0
October	92.32	0	45.69	0	0	0	138.01	0	0
November	96.81	0	45.74	0	0	0	142.55	0	0
December	83.33	0	40.14	0	0	0	123.47	0	0
Total*	995.49	0	483.84	0	0	0	1479.33	0	0

PWS = Public Water System

^*Calculated field

¹Total Urban Retail = Sum of Columns (B) thru (G), automatically calculated. To update, click below

6c. WATER EFFICIENCY INFORMATION

What steps have your system taken, if any, to implement SB 407 (2009) = 'Property transfers: plumbing fixtures replacement'?
Describe:

COMMENTS:

7. WATER QUALITY

ANNUAL NITRATE SAMPLING

Regulations require a minimum of annual sampling for nitrate. If any nitrate result is >= 1/2 the MCL (Maximum Contaminant Level) of 10 mg/l as nitrogen (i.e., a result of >= 5 mg/l
as nitrogen) then quarterly monitoring must be initiated.

Did your system conduct monitoring for nitrate during 2016 from each source?

--Pick one-- Yes No Not Applicable (i.e., 100% purchased water)

NOTE: If there were any sources that were not monitored because they were offline during 2016,
you must contact your local regulatory agency to avoid an enforcement action for failure to monitor.

BACTERIOLOGICAL SAMPLE SITING PLAN

The coliform monitoring regulations require that an updated sample-siting plan be submitted at least every 10 years,
and at any time the plan no longer ensures representative monitoring of the system (Section 64422 of Title 22).

Date of current bacteriological sample siting plan:

2/2/2016

DIRECT ADDITIVES

Pursuant to Section 64590, Title 22 of the California Code of Regulations, (effective January 1, 1994), all chemicals or products, including chlorine,
added directly to the drinking water as part of a treatment process must meet the ANSI/NSF Standard 60. Please complete the following table
for each chemical used by this water system. If you are not sure whether a chemical you are using meets this standard, contact the manufacturer
or distributor of the chemical.

If you do not use any direct additives, put “NONE” in each column of the first row.

Name of Chemical	Name of Manufacturer	Purpose of using chemical	Chemical is ANSI/NSF Standard 60 certified (Y/N)	Use initiated in 2016 (Y/N)
CALCUIM HYPOCHLORITE	PPG	DISINFECTION	Y	N

INDIRECT ADDITIVES

As of March 9, 2008, a water system shall not use any chemical, material, lubricant, or product in the production, treatment or distribution
of drinking water that comes in contact with the drinking water that does not have certification of meeting NSF/ANSI standard 61.

Does your water system have procedures to ensure all future equipment and materials meet this standard?

--Pick one-- Yes No

If you have any questions on the requirements related to indirect additives, you may contact your local regulatory agency.

COMMENTS:

8. CROSS-CONNECTION CONTROL

	Total Number in System	Number Installed in 2016	Number Tested in 2016	Number Failed in 2016	Number Repaired/ Replaced
Backflow Assemblies on the Service Connections or Meter (Reduced Pressure Principle and Double Check Valve assemblies)	0
Backflow Assemblies On- site but not on the Service Connections or Meter (Reduced Pressure Principle and Double Check Valve assemblies)	160	3	157	8	8
Air-gap Separation	0

No. of Inactive Backflow Prevention Assemblies in water system in 2016 :
Date of last cross-connection control survey done on the system:			03/01/1991
Cross Connection Control Program Coordinator
Name:			Wayne Goehring
Certification Number:			N/A
Business Phone:	626-793-6189	Email Address:	wayne@epwater.com
Certification or training received: 10 week training course from AWWA

Describe any cross-connection incidents that occurred during 2016:

COMMENTS:

9. CONSUMER CONFIDENCE REPORT (does not apply to Transient Noncommunity water systems)

THE 2016 CCR MUST BE DISTRIBUTED TO YOUR CUSTOMERS AND A COPY SUBMITTED TO YOUR LOCAL REGULATORY AGENCY BY JULY 1, 2017. IN ADDITION, PUBLIC WATER SYSTEMS THAT ARE ALSO REGULATED BY THE CALIFORNIA PUBLIC UTILITIES COMMISSION (PUC) MUST MAIL A COPY OF THEIR CCR TO THE PUC BY JULY 1, 2017.

CERTIFICATION MUST BE SUBMITTED TO YOUR LOCAL REGULATORY AGENCY BY OCTOBER 1, 2017, STATING THAT THE 2016 CCR HAS BEEN DISTRIBUTED
TO CUSTOMERS AND THAT THE INFORMATION IS CORRECT.

The CCR guidance, CCR template, and the certification form can be obtained from the Division of Drinking Water web site
at:http://www.waterboards.ca.gov/drinking_water/certlic/drinkingwater/CCR.shtml

Indicate the date your 2016 CCR was distributed or will be distributed to your customers:

05/19/2017 mm/dd/yyyy

PUBLIC WATER SYSTEMS THAT SERVE 100,000 OR MORE PERSONS ARE REQUIRED TO POST THEIR CCR ON THE INTERNET.

If your water system serves 100,000 or more persons, indicate the date the CCR was or will be posted to the Internet:

If applicable, please provide the URL link to the CCR posted on the Internet:
www.epwater.com

COMMENTS:

10. OPERATOR CERTIFICATION

A. Please list the State certified Water Treatment Plant Operators employed by your water system that supervise and direct the operation
of your water treatment plants, beginning with the chief operator(s) .

Your Highest Treatment System Classification is: Treatment or Distribution operator at any level

If you do not have a Certified Treatment Plant Operator, put "NONE" in each column of the first row.

Treatment Operator Name (First name Last name)	Grade of Treatment Operator (1, 2, 3, 4, or 5)	Chief or Shift1 (C, S or X)	Treatment Operator Number (4 or 5 digits)	Treatment Certification Expiration Date (MM/DD/YYYY)
Wayne Goehring	3	C	13065	04/01/2019
Julio Frias	2	S	25800	01/01/2020
Justin Castruita	1	S	31641	02/01/2019

¹Use “C” for Chief Operator and “S” for Shift Operator. If neither, put an "X". Do not leave blank.

Do your Chief and Shift Treatment Plant Operators have the minimum level required? --Pick one-- Yes No No treatment facility except precautionary disinfection Don't Know

B. Please list the State certified Water Distribution System Operators employed by your water system that supervise and direct the operation
of your distribution systems, beginning with the chief operator(s) .

Your Distribution System Classification is: D2

If you do not have a Certified Distribution System Operator, put "NONE" in each column of the first row.

Distribution Operator Name (First name Last name)	Grade of Distribution Operator (1, 2, 3, 4, or 5)	Chief or Shift1 (C, S or X)	Distribution Operator Number (4 or 5 digits)	Distribution Certification Expiration Date (MM/DD/YYYY)
Wayne Goehring	3	C	3786	07/01/2018
Julio Frias	3	S	27468	04/01/2019
Justin Castruita	2	S	35528	03/01/2020
Patti Latourelle	1	x	30637	06/01/2018

¹Use “C” for Chief Operator and “S” for Shift Operator. If neither, put an "X". Do not leave blank.

Do your Chief and Shift Distribution System Operators have the minimum level required? --Pick one-- Yes No Don't Know

COMMENTS:

11. WATER SYSTEM IMPROVEMENTS

The California Waterworks Standards (Section 64556) require an amended permit for any of the following improvements or modifications:

• Addition of a new distribution reservoir with a capacity of 100,000 gallons or more
• Modification or extension of the existing distribution system using an alternative to the requirements of the
  California Waterworks Standards (see Sections 64570 through 64578)
• Modification of the water supply by:
  • Adding a new source
  • Changing the status of an existing source (for example, active to standby) or
  • Changing or altering a source, such that the quality or quantity of water supply could be affected
• Any addition or change in treatment, including
  • Design capacity
  • Process
• Expansion of the existing service area by 20 percent or more of the number of service connections specified in your current permit.

If your water system made any improvements or modifications during 2016 for which a permit was not obtained, please describe
the improvements or modifications below.

Indicate any planned improvements or modifications for 2017.
Paint recoating of the interior of (2) of our existing 175,000 steel reservoirs at our Woodward Blvd. Plant.

COMMENTS:

12. COMPLAINTS REPORTED (WRITTEN OR VERBAL)

Type of Complaint	No. of Complaints Reported by Customers	No. of Complaints Investigated	No. of Complaints reported to the Division of Drinking Water or Local County Staff	Brief Description of Cause and Corrective Action taken
Taste and Odor
Color	2	2	0	(1) Fire department flushed nearby fire hydrant, so we had customer flush their lines and it cleared up. (2) Water was clear. Advised customer to call plumber and have water heater flushed. Problem was only upstairs in house.
Turbidity
Visible Organisms
Pressure (High or Low)
Water Outages1
Illnesses (Waterborne)
Other (Specify)
Total No. of Complaints*	2	2	0

¹These are customer complaints of a water outage and not necessarily the same as the water outages reported under “System Problems” in the Distribution Section of the EARDWP.
*Calculated field

COMMENTS:

13. RECYCLED WATER USE

Do you have recycled water in your service area (provided by you or another utility)?

--Pick one-- Yes No Don't Know

Recycled Water (RW) Use Sites	Total No. of Approved Sites as of Dec. 31, 2016	No. of New Sites Approved in 2016	No. of Sites Proposed for 2017
Irrigation, Agriculture
Irrigation, Landscape
Industrial
Dual-plumbed (In-building)
Dual-plumbed (Single-family lot)
Cooling Towers
Other
Total*	0	0	0

Name of the recycled water coordinator:
Business Phone:
Email address:
How many inspections of recycled water use sites were conducted in 2016?
How many pressure/shutdown tests were performed in 2016?
Do all of your recycled water uses sites have an on-site supervisor?	--Pick one-- Yes No
How many recycled water uses sites do not have an on-site supervisor?

COMMENTS:

14. SYSTEM OPERATION - TREATMENT

A. GROUNDWATER TREATMENT (respond only if groundwater treatment is provided)

Groundwater Treatment Plant Name	Treatment Plant Classification	Capacity (MGD)	Type of Treatment	Date of Operations Plan	Is Operations Plan Current? (Y/N)
WELL 11 - CL2	TD
WELL 09 - CL2	TD
WELL 08 - CL2	TD

Describe any plant problems, process failures, major shutdowns, etc., which occurred in 2016 and substantially affected the plant performance AND/OR
any significant modifications or maintenance provided to the plant(s):

B. SURFACE WATER TREATMENT (respond only if surface water treatment is provided)

Surface water Treatment Plant Name	Treatment Plant Classification	Capacity (MGD)	Type of Treatment	Date of Operations Plan	Is Operations Plan Current? (Y/N)

Describe any plant problems, process failures, major shutdowns, etc., which occurred in 2016 and substantially affected the plant performance AND/OR
any significant modifications or maintenance provided to the plant(s):

TD = Treatment or Distribution operator at any level

NR, N/A, NA = There are no facilities subject to the Certified Treatment Plant Operator requirements

Date of current Emergency Disinfection Plan (EDP)*:	03/01/2008
*As required under Section 64660(c)(2). The EDP may be included in your water system’s Emergency Response Plan or Operations Plan. If so, provide the Name and Date of those plans below:.
Name of Document that includes the Emergency Disinfection Plan:	Emergency Preparedness Guide
Date of document that includes the Emergency Disinfection Plan:	08/05/2016
Date of last watershed sanitary survey report :
Date planned to complete next watershed sanitary survey report*:
*As required under Section 64665, each watershed sanitary survey shall be updated at least every 5 years.

COMMENTS:

15. SYSTEM OPERATION – DISTRIBUTION

A1. DEAD-END FLUSHING PROGRAM

Total No. in System	No. with Blowoffs	No. Flushed in 2016	Frequency of Flushing
44	35	35	Annually

A2. ALL FLUSHING OPERATIONS

Units of Measure for total volume reported below:	--Pick one-- Gallons Million Gallons Acre-feet (AF) 100 cubic feet
Total Volume in units of measure selected above; include all types of flushing, not just dead-end flushing: SB-555 Urban retail water suppliers: water loss management (2015-2016)	74301

B. VALVE EXERCISE PROGRAM

Size Range of Valves	Total No. in System	No. Exercised in 2016	Frequency of Valve Exercising
2" thru 12"	571	290	50% each year

C. STORAGE TANK/RESERVOIR INSPECTION/CLEANING PROGRAM

(Do not include pressure tanks)

Tank name	Capacity (in million gallons, MG)	Year installed	Date of last inspection	Date of last cleaning	Date re-lined or coated
Mountain View Reservoir	.75	1985	Dec. 2015	2002	N/A
Woodward Reservoir - A	.175	1996	Dec. 2015	2002	N/A
Woodward Reservoir - B	.175	1996	Dec. 2015	2002	N/A
Duarte Reservoir	.75	1985	Dec. 2015	2002	N/A

D. SYSTEM PROBLEMS

Type of Problem	No. of Problems	No. of Problems Investigated	No. of Problems Reported to the Division of Drinking Water or Local County Staff	Brief Description of Cause and Corrective Action Taken
Service Connection Breaks/ Leaks	32	34	0	Replaced entire water service line from water main to meter location and flushed new service line.
Main Breaks/Leaks	5	7	0	Repairs done under pressure with repair clamps.
Water Outages	0	0	0
Boil Water Orders	0	0	0
Total*	37	41	0

COMMENTS:

16. EMERGENCY PREPAREDNESS AND RESPONSE

A. EMERGENCY RESPONSE PLANS

PUBLIC WATER SYSTEMS WITH AT LEAST 3,300 OR MORE PERSONS ARE REQUIRED TO REVIEW AND REVISE THEIR EMERGENCY
RESPONSE PLAN TO ENSURE THAT THE PLANS ARE SUFFICIENT TO ADDRESS POSSIBLE DISASTER SCENARIOS.

Do you have an Emergency Response Plan (ERP) that addresses the procedures for the restoration of water service for your water system?	--Pick one-- Yes No
Date of your current Emergency Response Plan:	2/1/2015
Date ERP was last exercised with a tabletop or other activity:	3/1/2008

B. AUXILIARY POWER SUPPLY

Does your water system have backup power for:
1. Sources:	--Pick one-- All Some None Not Applicable
2. Pumping Stations:	--Pick one-- All Some None Not Applicable
3. Water Treatment Plants:	--Pick one-- All Some None Not Applicable
If your system has backup power, how many times per year is it exercised?	6
Can your system maintain system pressure either by backup power or by storage during power outages of 2 hours or less?	--Pick one-- Yes No
Is your backup power system automatic or manual start?:	--Pick one-- Automatic Manual Start Not Applicable

COMMENTS:

17. WATER CONSERVATION AND DROUGHT PREPAREDNESS

Date of your revised Drought Preparedness Plan, if any:
If you experienced water shortages in 2016, please estimate the amount of shortfall in millions of gallons:
Did drought conditions cause you to activate emergency standby wells in 2016?	--Pick one-- Yes No Not Applicable (no wells)
Do you project water shortages in the current calendar year?	--Pick one-- Yes No
Did you implement NEW water conservation measures in 2016?	--Pick one-- Yes No
If you implemented NEW water conservation measures in 2016, please estimate how much water was conserved in millions of gallons:        (MG)        % reduction in demand
Do you anticipate having to go to mandatory rationing in the upcoming year?	--Pick one-- Yes No
Do you routinely monitor the static water levels in your wells?	--Pick one-- Yes No Not Applicable (no wells)
Do you routinely monitor the pumping water levels in your wells?	--Pick one-- Yes No Not Applicable (no wells)
Are these levels recovering, declining or steady?:	--Pick one-- Recovering Declining Steady Not Applicable (no wells)

Please list any other long term actions you are considering or planning:

Identify the method your water system uses to discourage excessive water use in support of SB 814 (2016) - Drought: excessive water use: urban retail water suppliers.:	(Check as applicable) Rate structure (e.g., block tiers, water budgets, or rate surcharges above base rates for excessive water use) Excessive water use ordinance, rule, or tariff condition Not implementing Not applicable: not an urban retail water supplier
COMMENTS REGARDING SB 814 :

COMMENTS:

Disclosure: Be advised that Sections 116725 and 116730 of the California Health and Safety Code
states that any person who knowingly makes any false statement on any report or document
submitted for the purposes of compliance may be liable for a civil penalty not to exceed
five thousand dollars ($5,000) for each separate violation for each day that the violation
continues. In addition, the violators may be prosecuted in criminal court and upon conviction, be
punished by a fine of not more than $25,000 for each day of the violation, or be imprisoned in county jail
not to exceed one year, or both the fine and imprisonment.