to learn how to Modify, Add and Delete Contacts in the table below.
PHONE TYPE: Home – if you use your home or personal phone number as your business number, use the HOME phone type instead and leave the BUSINESS phone type blank.
Only the BUSINESS phone type will appear in Drinking Water Watch (https://sdwis.waterboards.ca.gov/PDWW/), which can be viewed by the public, if the General Office phone number is not provided (see Water System Information section under the Intro tab).
NAME, TITLE & ADDRESS | PHONE TYPE | PHONE NO. | EMAIL | CONTACT TYPE (pick all that apply) |
GALINDO, GREG |
Business
Home | 626-330-2126
|
ggalindo@lapuentewater.com
|
|
|
GENERAL MANAGER |
Facsimile | 626-330-2679 |
|
|
112 N. FIRST STREET
|
Mobile | 626-890-0797 |
|
|
LA PUENTE
CA
91744 |
Emergency | |
|
|
| |
|
|
ORTIZ, CESAR |
Business
Home | 626-330-2126
|
cortiz@lapuentewater.com
treatmentplant@lapuentewater.com |
|
|
WP & TP SUPERVISOR |
Facsimile | 626-330-2679 |
|
|
112 N. FIRST STREET
|
Mobile | 626-890-0054 |
|
|
LA PUENTE
CA
91744 |
Emergency | |
|
|
| |
|
|
BOWMAN, KEITH |
Business
Home | 626-330-2126
|
kbowman@lapuentewater.com
|
|
|
DISTRIBUTION SUPRVSR |
Facsimile | 626-330-2679 |
|
|
112 N. FIRST STREET
|
Mobile | 626-890-0847 |
|
|
LA PUENTE
CA
91744 |
Emergency | |
|
|
| |
|
|
HERRERA, GINA |
Business
Home | 626-330-2126
|
gherrera@lapuentewater.com
|
|
|
ADMIN/FINANCE SUPERV |
Facsimile | 626-330-2679 |
|
|
112 N. FIRST STREET
|
Mobile | |
|
|
LA PUENTE
CA
91744 |
Emergency | |
|
|
| |
|
|
FRAUSTO, ROY |
Business
Home | 626-330-2126
|
rfrausto@lapuentewater.com
|
|
|
COMPL OFFR/PROJ ENGINEER |
Facsimile | 626-330-2679 |
|
|
112 N. FIRST STREET
|
Mobile | 626-890-0781 |
|
|
LA PUENTE
CA
91744 |
Emergency | |
|
|
| |
|
|
|
Business
Home |
|
|
|
|
|
Facsimile | |
|
|
|
Mobile | |
|
|
|
Emergency | |
|
|
| |
|
|
|
Business
Home |
|
|
|
|
|
Facsimile | |
|
|
|
Mobile | |
|
|
|
Emergency | |
|
|
| |
|
|
|
Business
Home |
|
|
|
|
|
Facsimile | |
|
|
|
Mobile | |
|
|
|
Emergency | |
|
|
| |
Add Additional Contact | (pick all that apply) |
|
--Contact Name-- |
Business | (999) 999-9999 |
XXXXX@XXXXX.XXX
XXXXX@XXXXX.XXX |
|
|
--Title-- |
Home | (999) 999-9999 |
|
|
--Address Line 1--
--Address Line 2-- |
Facsimile
Mobile | (999) 999-9999
|
|
|
--City--
--ST--
99999 |
Emergency | (999) 999-9999 |
|
|
| |
|
Add Additional Contact | (pick all that apply) |
--Contact Name-- |
Business | (999) 999-9999 |
XXXXX@XXXXX.XXX
XXXXX@XXXXX.XXX |
|
|
--Title-- |
Home | (999) 999-9999 |
|
|
--Address Line 1--
--Address Line 2-- |
Facsimile
Mobile | (999) 999-9999
|
|
|
--City--
--ST--
99999 |
Emergency | (999) 999-9999 |
|
|
| |
|
Add Additional Contact | (pick all that apply) |
--Contact Name-- |
Business | (999) 999-9999 |
XXXXX@XXXXX.XXX
XXXXX@XXXXX.XXX |
|
|
--Title-- |
Home | (999) 999-9999 |
|
|
--Address Line 1--
--Address Line 2-- |
Facsimile
Mobile | (999) 999-9999
|
|
|
--City--
--ST--
99999 |
Emergency | (999) 999-9999 |
|
|
| |
|
Add Additional Contact | (pick all that apply) |
--Contact Name-- |
Business | (999) 999-9999 |
XXXXX@XXXXX.XXX
XXXXX@XXXXX.XXX |
|
|
--Title-- |
Home | (999) 999-9999 |
|
|
--Address Line 1--
--Address Line 2-- |
Facsimile
Mobile | (999) 999-9999
|
|
|
--City--
--ST--
99999 |
Emergency | (999) 999-9999 |
|
|
| |
|
COMMENTS: |
2. POPULATION SERVED
Permanent population or number of long-term residents*: Please follow this LINK for instructions to determine population. | 9852 |
*Long-term resident means someone who resides within the water system service area for more than half of the year.
Method used to determine population: | |
If permanent population is based on "Other" , identify the methods or sources of how it was estimated:: |
|
Seasonal Maximum Population (If applicable): | |
Provide season
:
Begin Date | End Date |
---|
MM | DD | MM | DD |
|
|
|
|
List the names of communities served by the system identifying both incorporated and unincorporated areas: |
|
COMMENTS: |
3. NUMBER OF SERVICE CONNECTIONS(as of December 31, 2016)
A. Active Service Connections:
Total Active Potable Water Connections currently in Division of Drinking Water database: | 2568 |
The total number of Service Connections as of December 31, 2016 must be reported as either Unmetered or Metered for each Service Connection Type as appropriate.
| Potable Water | Recycled Water |
---|
TYPE
Do NOT report fire sprinkler connections and fire hydrants. These connections are not counted toward “service connections” for compliance purposes. | Unmetered | Metered | Total* | Unmetered | Metered | Total* |
---|
Single-family Residential: single family detached dwellings | 0 |
2006 |
2006 |
0 |
0 |
0 |
Multi-family Residential: Apartments, condominiums, town houses, duplexes and trailer parks | 0 |
56 |
56 |
0 |
0 |
0 |
Commercial/Institutional: Retail establishments, office buildings, laundries, schools, prisons, hospitals, dormitories, nursing homes, hotels | 0 |
369 |
369 |
0 |
0 |
0 |
Industrial: All manufacturing | 0 |
8 |
8 |
0 |
0 |
0 |
Landscape Irrigation: Parks, play fields, cemeteries, median strips, golf courses | 0 |
95 |
95 |
0 |
0 |
0 |
Agricultural Irrigation: Irrigation of commercially-grown crops | 0 |
0 |
0 |
0 |
0 |
0 |
Total Active Connections* | 0 |
2534 |
2534 |
0 |
0 |
0 |
*Calculated field

| Potable Water | Recycled Water |
---|
TYPE | Unmetered | Metered | Total* | Unmetered | Metered | Total* |
---|
Other: Fire suppression, street cleaning, line flushing, construction meters, temporary meters | 97 |
7 |
104 |
0 |
0 |
0 |
B. Number of Inactive Connections (all types)
Include only service connections that have been physically disconnected (i.e., meter removed) from the water system. All other service connections should be considered as “Active.” | 102 |
COMMENTS: |
4. GROUNDWATER (GW) AND SURFACE WATER (SW) SOURCES
Type | Total No. Approved (by permit) | Total No. New/ Added in 2016 | Total No. Inactivated in 2016 | Total No. Destroyed in 2016 |
---|
Active Groundwater Intakes (Wells) | 3 |
|
|
|
Active Surface Water Intakes (Raw) | 0 |
|
|
|
Active Purchased Water (GW) Connections | 5 |
|
|
|
Active Purchased Water (SW) Connections | 0 |
|
|
|
Standby Sources1 | 1 |
|
|
|
Emergency Interconnections | 6 |
|
|
|
Inactive Sources2 | 0 |
| |
|
Are your water sources metered? | |
1If a standby source
was used in 2016, provide the following information.
Name of the Standby Source used in 2016: | No. of days the Standby Source was in operation: | Were customers notified? (Y/N) | Was the Division of Drinking Water notified? (Y/N) | Describe the reason the Standby Source was used: |
| | | | |
| | | | |
| | | | |
| | | | |
2Inactive sources are not approved as sources of supply and must be physically disconnected or otherwise isolated so that only an intentional act
by an operator can place the source in service.COMMENTS: |
5. WATER PRODUCED, PURCHASED AND SOLD
The Maximum Day is the day during 2016 with the highest total water usage. Provide the date for that day in Column B,
then complete Columns C, D and E, indicating how much of the water on that day was from each source.
Units of Measure for this table:
Volumes are based on:
A | B | C | D | E | F | G | H | I |
---|
| Potable Water | Non-potable (exclude recycled) | Recycled |
---|
| Date/ Month | Water Produced from Groundwater (Wells) | Water Produced from Surface Water2 | Finished Water Purchased or Received from another PWS5 | Total Amount of Potable Water3* | Water Sold to Another PWS5 |
---|
Maximum Day1 | NA |
|
|
|
0 |
|
January | 308.02 |
0 |
10.61 |
318.63 |
219.40 |
0 |
0 |
February | 275.94 |
0 |
24.32 |
300.26 |
201.18 |
0 |
0 |
March | 285.52 |
0 |
21.95 |
307.47 |
213.75 |
0 |
0 |
April | 281.09 |
0 |
1.29 |
282.38 |
165.22 |
0 |
0 |
May | 283.65 |
0 |
3.00 |
286.65 |
174.52 |
0 |
0 |
June | 271.10 |
0 |
1.25 |
272.35 |
137.40 |
0 |
0 |
July | 276.36 |
0 |
2.81 |
279.17 |
133.17 |
0 |
0 |
August | 279.18 |
0 |
17.09 |
296.27 |
149.56 |
0 |
0 |
September | 308.48 |
0 |
2.70 |
311.18 |
172.88 |
0 |
0 |
October | 313.35 |
0 |
2.44 |
315.79 |
191.48 |
0 |
0 |
November | 298.77 |
0 |
3.53 |
302.3 |
189.86 |
0 |
0 |
December | 311.07 |
0 |
1.58 |
312.65 |
232.04 |
0 |
0 |
Annual Total* | 3492.53 |
0 |
92.57 |
3585.1 |
2180.46 |
0 |
0 |
Percent Treated4 | 100 |
PWS = Public Water System
*Calculated field
Non-potable = water supplies, except recycled water, that do not enter the drinking water distribution system and are for non-potable uses only such as irrigation
Recycled = domestic wastewater which as a result of treatment is suitable for uses other than potable use such as irrigation or toilet flushing
1Only report Maximum Day if it is actually measured or determined from production records. It should not be the average day demand during
the maximum month of production.
2Do not include raw water purchased; report only volume of water that was treated.
3(F) Total Amount of Potable Water = Sum of Columns (C), (D) and (E), automatically calculated. To update, click below
4This is the percentage of the total annual volume for Groundwater produced that was provided treatment to meet drinking water standards other than precautionary disinfection and fluoridation.
5If water was Purchased from or Sold to another PWS, complete the table below:
Specify whether water was Purchased or Sold | Name of PWS |
Purchased From and Sold To | Suburban Water Systems |
Purchased From and Sold To | City of Industry Waterworks System |
| |
If recycled water was supplied to your customers, complete the table below:
Specify the level of treatment (e.g., tertiary, disinfected secondary) | Name of Recycled Water supplier |
| |
| |
| |
COMMENTS: No Recycled Water is in use at La Puente Valley County Water District at this time. Maximum day demand usage records are not available (only average mothly usage). |
6a. WATER RATES
If you have questions about completing this section of the report, please contact Kathy.Frevert@Waterboards.ca.gov or call (916) 322-5274.

Indicate the type of residential water rate structure
used by your water system:
What is your billing frequency? | |
If tiered, what is the number of tiers? | |
Tier Rate Structure | Upper level of water volume for each Tier in HCF (enter N/A if not applicable) | Cost per HCF |
---|
Tier Rate Structure level 1 | 25 |
$1.61 - $2.12 |
Tier Rate Structure level 2 | >25 |
$2.32 - $2.83 |
Tier Rate Structure level 3 | n/a |
n/a |
Tier Rate Structure level 4 | n/a |
n/a |
Tier Rate Structure level 5 | n/a |
n/a |
Tier Rate Structure level 6 | n/a |
n/a |
Tier Rate Structure level 7 | n/a |
n/a |
Comments: | |
Date of most recent update to the rate structure: MM/DD/YYYY | 11/28/2011 |
Describe the changes that were made in the update: | Amount of Units per Tier (0-30 Tier 1 to 0-25 Tier 1), Rate Increases |
What is your new connection fee? | 1885.31 |
Residential service connections |
For each meter size below (as applicable), what fee is charged to customers for a new service connection |
Size: | New Connection fee (in dollars) |
3/4 inch | 2827.97 |
5/8 inch | 1885.31 |
1 inch | 4713.28 |
Comments: | |
Date of most recent update to the new connection fee: MM/DD/YYYY | 1/1/2016 |
Check items included in new residential connection fees:
Select the most common residential meter size:
Complete the table below providing specific water rates applied to your customers:
Connection Type | FLAT BASE RATE (FBR) | If FBR + UUR, what is the volume allowed before UUR applies | UNIFORM USAGE RATE (UUR) | VARIABLE BASE RATE (provide range) (VBR) | VARIABLE USAGE RATE (provide range) (VUR) |
---|
$ (Base) | HCF  | $ per HCF | $ Low | $ High | $ per HCF Low | $ per HCF High |
---|
RESIDENTIAL  |
Single-family Residential | 0 |
0 |
0 |
31.02 |
127.36 |
1.61 |
2.83 |
Multi-family Residential | 0 |
0 |
0 |
31.02 |
1006.84 |
1.95 |
2.20 |
Do you provide lifeline/low income subsidies? | |
If Yes, provide rates: | 0 |
0 |
0 |
0 |
0 |
0 |
0 |
If yes, what percentage of residential customers receives this subsidy? (Example: X %) | 0 % |
NON-RESIDENTIAL  |
Commercial/Institutional | 0 |
0 |
0 |
31.02 |
1006.84 |
1.95 |
2.20 |
Industrial | 0 |
0 |
0 |
31.02 |
1006.84 |
1.95 |
2.20 |
Landscape Irrigation | 0 |
0 |
0 |
31.02 |
1006.84 |
1.95 |
2.20 |
Agricultural Irrigation | 0 |
0 |
0 |
31.02 |
1006.84 |
1.95 |
2.20 |
Other | 0 |
0 |
0 |
0 |
0 |
0 |
0 |
Do you have fire suppression surcharges? | |
If Yes, provide rates: | 0 |
0 |
0 |
17.23 |
338.15 |
0 |
0 |
Do you have other surcharges? | |
What are the other surcharges? | |
If Yes, provide rates: | 0 |
0 |
0 |
0 |
0 |
0 |
0 |

For each of the three water volumes shown below, provide what would be the monthly water bill for a single-family residential customer.
Include all fees and service charges associated with water services that this customer would pay when their household used the specified amount of water.
Amount of water delivered to customer: | Bill amount (including all charges/fees associated with the amount of water used): |
 |
a. 6 HCF | 30.88 Dollars/month |
b. 12 HCF | 42.14 Dollars/month |
c. 24 HCF | 64.65 Dollars/month |
NOTE: If this is not a "Community" Water System or if individual customers do not pay a separate bill for water enter "0".
If bill amount would vary by season, use the month or time period with the highest water consumption.
HCF means “hundred cubic feet”. There are 748 gallons in 100 cubic feet.
6b. WATER DELIVERIES
Units of Measure for this table:
Provide monthly metered water deliveries in the table below.
PWS = Public Water System
*Calculated field
1Total Urban Retail = Sum of Columns (B) thru (G), automatically calculated. To update, click below

6c. WATER EFFICIENCY INFORMATION
What steps have your system taken, if any, to implement SB 407 (2009) = 'Property transfers: plumbing fixtures replacement'?
Describe:
High efficiency toilet exchange program
COMMENTS: |
7. WATER QUALITY
ANNUAL NITRATE SAMPLING
Regulations require a minimum of annual sampling for nitrate. If any nitrate result is >= 1/2 the MCL (Maximum Contaminant Level) of 10 mg/l as nitrogen (i.e., a result of >= 5 mg/l
as nitrogen) then quarterly monitoring must be initiated.
Did your system conduct monitoring for nitrate during 2016 from each source? | |
NOTE: If there were any sources that were not monitored because they were offline during 2016,
you must contact your local regulatory agency to avoid an enforcement action for failure to monitor.
BACTERIOLOGICAL SAMPLE SITING PLAN
The coliform monitoring regulations require that an updated sample-siting plan be submitted at least every 10 years,
and at any time the plan no longer ensures representative monitoring of the system (Section 64422 of Title 22).
Date of current bacteriological sample siting plan: | 6/21/2006 |
DIRECT ADDITIVES
Pursuant to Section 64590, Title 22 of the California Code of Regulations, (effective January 1, 1994), all chemicals or products, including chlorine,
added directly to the drinking water as part of a treatment process must meet the ANSI/NSF Standard 60. Please complete the following table
for each chemical used by this water system. If you are not sure whether a chemical you are using meets this standard, contact the manufacturer
or distributor of the chemical.
If you do not use any direct additives, put “NONE” in each column of the first row.
Name of Chemical | Name of Manufacturer | Purpose of using chemical | Chemical is ANSI/NSF Standard 60 certified  (Y/N) | Use initiated in 2016  (Y/N) |
Sodium Hypochlorite | Northstar Chemicals Inc. | Distribution System Residual Maintained | Y | N |
Sodium Hydroxide | Northstar Chemicals Inc. | pH Control (raise) | Y | N |
Sulfuric Acid | Northstar Chemicals Inc. | pH Control (lower) | Y | N |
Hydrogen Peroxide | US Peroxide | Oxidation | Y | N |
Ortho-polyphosphate | Sterling Water Technologies | Corrosion Control | Y | N |
| | | | |
INDIRECT ADDITIVES
As of March 9, 2008, a water system shall not use any chemical, material, lubricant, or product in the production, treatment or distribution
of drinking water that comes in contact with the drinking water that does not have certification of meeting NSF/ANSI standard 61.
Does your water system have procedures to ensure all future equipment and materials meet this standard? | |
If you have any questions on the requirements related to indirect additives, you may contact your local regulatory agency.
COMMENTS: |
8. CROSS-CONNECTION CONTROL
| Total Number in System | Number Installed in 2016 | Number Tested in 2016 | Number Failed in 2016 | Number Repaired/ Replaced |
---|
Backflow Assemblies  on the Service Connections or Meter (Reduced Pressure Principle and Double Check Valve assemblies) | 162 |
2 |
162 |
22 |
22 |
Backflow Assemblies On- site but not on the Service Connections or Meter (Reduced Pressure Principle and Double Check Valve assemblies) | 0 |
|
|
|
|
Air-gap Separation  | 0 |
| | | |
No. of Inactive Backflow Prevention Assemblies in water system in 2016 : | 0 |
Date of last cross-connection control survey done on the system: | 5/1/2010 |
|
Cross Connection Control Program Coordinator |
Name: | Cesar A Ortiz |
Certification Number: | 02134 |
Business Phone: | 626-330-2126 |
Email Address: | cortiz@lapuentewater.com |
Certification or training received: AWWA Cross Connection Control Specialist |
Describe any cross-connection incidents
that occurred during 2016:
COMMENTS: |
9. CONSUMER CONFIDENCE REPORT
(does not apply to Transient Noncommunity water systems)
THE 2016 CCR MUST BE DISTRIBUTED TO YOUR CUSTOMERS AND A COPY SUBMITTED TO YOUR LOCAL REGULATORY AGENCY BY JULY 1, 2017. IN ADDITION, PUBLIC WATER SYSTEMS THAT ARE ALSO REGULATED BY THE CALIFORNIA PUBLIC UTILITIES COMMISSION (PUC) MUST MAIL A COPY OF THEIR CCR TO THE PUC BY JULY 1, 2017.
CERTIFICATION MUST BE SUBMITTED TO YOUR LOCAL REGULATORY AGENCY BY OCTOBER 1, 2017, STATING THAT THE 2016 CCR HAS BEEN DISTRIBUTED
TO CUSTOMERS AND THAT THE INFORMATION IS CORRECT.
The CCR guidance, CCR template, and the certification form can be obtained from the Division of Drinking Water web site
at:http://www.waterboards.ca.gov/drinking_water/certlic/drinkingwater/CCR.shtml
Indicate the date your 2016 CCR was distributed or will be distributed to your customers: | 6/30/2017 mm/dd/yyyy |
PUBLIC WATER SYSTEMS THAT SERVE 100,000 OR MORE PERSONS ARE REQUIRED TO POST THEIR CCR ON THE INTERNET.
If your water system serves 100,000 or more persons, indicate the date the CCR was or will be posted to the Internet: | 6/30/2017 |
If applicable, please provide the URL link to the CCR posted on the Internet:
www.lapuentewater.com
COMMENTS: |
10. OPERATOR CERTIFICATION
A. Please list the State certified Water Treatment Plant Operators employed by your water system that supervise and direct the operation
of your water treatment plants, beginning with the chief operator(s)
.
Your Highest Treatment System Classification is: T3
If you do not have a Certified Treatment Plant Operator, put "NONE" in each column of the first row.
Treatment Operator Name (First name Last name) | Grade of Treatment Operator (1, 2, 3, 4, or 5) | Chief or Shift1 (C, S or X) | Treatment Operator Number (4 or 5 digits) | Treatment Certification Expiration Date (MM/DD/YYYY) |
Greg B Galindo | 4 | C | 21619 | 8/1/2019 |
Cesar A Ortiz | 3 | S | 25853 | 10/1/2017 |
Keith R Bowman | 2 | S | 25089 | 1/1/2020 |
William D Clark | 3 | S | 26564 | 8/1/2020 |
Miguel A Molina | 2 | S | 28395 | 7/1/2019 |
Santiago E Loera | 2 | S | 31818 | 7/1/2019 |
Albert J Vazquez | 2 | S | 30470 | 1/1/2018 |
Arturo B Briseno | 2 | S | 30764 | 7/1/2019 |
Roy Frausto | 2 | S | 37859 | 1/1/2019 |
| | | | |
| | | | |
1Use “C” for Chief Operator and “S” for Shift Operator. If neither, put an "X". Do not leave blank.
Do your Chief and Shift Treatment Plant Operators have the minimum level required?
B. Please list the State certified Water Distribution System Operators employed by your water system that supervise and direct the operation
of your distribution systems, beginning with the chief operator(s)
.
Your Distribution System Classification is: D3
If you do not have a Certified Distribution System Operator, put "NONE" in each column of the first row.
Distribution Operator Name (First name Last name) | Grade of Distribution Operator (1, 2, 3, 4, or 5) | Chief or Shift1 (C, S or X) | Distribution Operator Number (4 or 5 digits) | Distribution Certification Expiration Date (MM/DD/YYYY) |
Greg B Galindo | 4 | C | 7818 | 3/1/2020 |
Cesar A Ortiz | 3 | S | 28983 | 4/1/2018 |
Keith R Bowman | 2 | S | 17010 | 10/1/2018 |
William D Clark | 3 | S | 27481 | 12/1/2019 |
Miguel A Molina | 2 | S | 29331 | 12/1/2019 |
Santiago E Loera | 2 | S | 34150 | 8/1/2018 |
Albert J Vazquez | 2 | S | 36173 | 10/1/2018 |
Arturo B Briseno | 2 | S | 34543 | 5/1/2020 |
Raymond R Arvizo | 2 | S | 29374 | 7/1/2018 |
Roy Frausto | 2 | S | 43171 | 10/1/2019 |
| | | | |
1Use “C” for Chief Operator and “S” for Shift Operator. If neither, put an "X". Do not leave blank.
Do your Chief and Shift Distribution System Operators have the minimum level required?
COMMENTS: |
11. WATER SYSTEM IMPROVEMENTS
The California Waterworks Standards (Section 64556) require an amended permit for any of the following improvements or modifications:
- Addition of a new distribution reservoir with a capacity of 100,000 gallons or more
- Modification or extension of the existing distribution system using an alternative to the requirements of the
California Waterworks Standards (see Sections 64570 through 64578) - Modification of the water supply by:
- Adding a new source
- Changing the status of an existing source (for example, active to standby) or
- Changing or altering a source, such that the quality or quantity of water supply could be affected
- Any addition or change in treatment, including
- Expansion of the existing service area by 20 percent or more of the number of service connections specified in your current permit.
If your water system made any improvements or modifications during 2016 for which a permit was not obtained, please describe
the improvements or modifications below.
Service line replacements, Valve replacements, Hydrant replacements
Indicate any planned improvements or modifications for 2017.
Service line replacements, Valve replacements, Hydrant replacements, Banbridge booster station upgrades
COMMENTS: |
12. COMPLAINTS REPORTED (WRITTEN OR VERBAL)
Type of Complaint | No. of Complaints Reported by Customers | No. of Complaints Investigated | No. of Complaints reported to the Division of Drinking Water or Local County Staff | Brief Description of Cause and Corrective Action taken |
---|
Taste and Odor | 2 |
2 |
0 |
Taste and odor concerns were investigated and no taste or odors were detected. Flushing was performed as needed |
Color | 0 |
|
|
|
Turbidity | 0 |
|
|
|
Visible Organisms | 0 |
|
|
|
Pressure (High or Low) | 8 |
8 |
0 |
Complaints were investigated and all pressures were within normal operating ranges |
Water Outages1 | 0 |
|
|
|
Illnesses (Waterborne) | 0 |
|
|
|
Other (Specify) | 0 |
|
|
|
Total No. of Complaints* | 10 |
10 |
0 | |
1These are customer complaints of a water outage and not necessarily the same as the water outages reported under “System Problems” in the Distribution Section of the EARDWP.
*Calculated field
COMMENTS: |
13. RECYCLED WATER USE
Do you have recycled water in your service area (provided by you or another utility)? | |
Recycled Water (RW) Use Sites | Total No. of Approved Sites as of Dec. 31, 2016 | No. of New Sites Approved in 2016 | No. of Sites Proposed for 2017 |
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Irrigation, Agriculture | |
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|
Irrigation, Landscape | |
|
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Industrial | |
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Dual-plumbed  (In-building) | |
|
|
Dual-plumbed (Single-family lot) | |
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|
Cooling Towers | |
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|
Other | |
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|
Total* | 0 |
0 |
0 |
Name of the recycled water coordinator: | |
Business Phone: | |
Email address: | |
How many inspections of recycled water use sites were conducted in 2016? | |
How many pressure/shutdown tests were performed in 2016? | |
Do all of your recycled water uses sites have an on-site supervisor? | |
How many recycled water uses sites do not have an on-site supervisor? | |
COMMENTS: |
14. SYSTEM OPERATION - TREATMENT
A. GROUNDWATER TREATMENT (respond only if groundwater treatment is provided)
Groundwater Treatment Plant Name | Treatment Plant Classification | Capacity (MGD) | Type of Treatment | Date of Operations Plan | Is Operations Plan Current? (Y/N) |
La Puente Valley County Water District Treatment Plant | T3 | 3.6 | Air Stripping, Ion Exchange, Low Flow UV Oxidation | June 2010 | Y |
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Describe any plant problems, process failures, major shutdowns, etc., which occurred in 2016 and substantially affected the plant performance AND/OR
any significant modifications or maintenance provided to the plant(s):
B. SURFACE WATER TREATMENT (respond only if surface water treatment is provided)
Surface water Treatment Plant Name | Treatment Plant Classification | Capacity (MGD) | Type of Treatment | Date of Operations Plan | Is Operations Plan Current? (Y/N) |
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Describe any plant problems, process failures, major shutdowns, etc., which occurred in 2016 and substantially affected the plant performance AND/OR
any significant modifications or maintenance provided to the plant(s):
TD = Treatment or Distribution operator at any level
NR, N/A, NA = There are no facilities subject to the Certified Treatment Plant Operator requirements
Date of current Emergency Disinfection Plan (EDP)*: | 1/1/2009 |
*As required under Section 64660(c)(2). The EDP may be included in your water system’s Emergency Response Plan or Operations Plan. If so, provide the Name and Date of those plans below:. |
Name of Document that includes the Emergency Disinfection Plan: | La Puente Valley County Water District Emergency Response Plan |
Date of document that includes the Emergency Disinfection Plan: | 1/1/2009 |
Date of last watershed sanitary survey report : | |
Date planned to complete next watershed sanitary survey report*: | |
*As required under Section 64665, each watershed sanitary survey shall be updated at least every 5 years. |
COMMENTS: |
15. SYSTEM OPERATION – DISTRIBUTION
A1. DEAD-END FLUSHING PROGRAM
Total No. in System | No. with Blowoffs | No. Flushed in 2016 | Frequency of Flushing |
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49 |
49 |
0 |
Annually |
A2. ALL FLUSHING OPERATIONS

Units of Measure for total volume reported below: | |
|
Total Volume in units of measure selected above; include all types of flushing, not just dead-end flushing: SB-555 Urban retail water suppliers: water loss management (2015-2016)  | 0 |
B. VALVE EXERCISE PROGRAM
Size Range of Valves | Total No. in System | No. Exercised in 2016 | Frequency of Valve Exercising |
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3" - 16" |
778 |
100 |
Every 4 years |
C. STORAGE TANK/RESERVOIR INSPECTION/CLEANING PROGRAM
(Do not include pressure tanks)
Tank name | Capacity (in million gallons, MG) | Year installed | Date of last inspection  | Date of last cleaning | Date re-lined or coated |
Main Street Tank 1 | 3.0 | 1973 | 9/16/2014 | 2009 | 2009 |
Main Street Tank 2 | 1.8 | 2006 | 9/16/2014 | 4/2008 | N/A |
Hudson | .10 | 2002 | 9/16/2014 | N/A | N/A |
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D. SYSTEM PROBLEMS
Type of Problem | No. of Problems | No. of Problems Investigated | No. of Problems Reported to the Division of
Drinking Water
or Local
County Staff | Brief Description of Cause and Corrective Action Taken |
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Service Connection Breaks/ Leaks | 50 |
50 |
0 |
Service line leaks were investigated, and if found to be either polyethylene or galvanized pipe, the service lines were replaced with new copper tubing. Copper tubing leaks were repaired as needed. Broken or leaking curb stops were replaced. |
Main Breaks/Leaks | 3 |
3 |
0 |
Main line leaks were investigated and repaired as needed. |
Water Outages | 0 |
0 |
0 |
|
Boil Water Orders | 0 |
0 |
0 |
|
Total* | 53 |
53 |
0 | |
COMMENTS: Flushing program is on an as needed basis while the State's mandatory conservation regulations are in effect. |
16. EMERGENCY PREPAREDNESS AND RESPONSE
A. EMERGENCY RESPONSE PLANS
PUBLIC WATER SYSTEMS WITH AT LEAST 3,300 OR MORE PERSONS ARE REQUIRED TO REVIEW AND REVISE THEIR EMERGENCY
RESPONSE PLAN TO ENSURE THAT THE PLANS ARE SUFFICIENT TO ADDRESS POSSIBLE DISASTER SCENARIOS.
Do you have an Emergency Response Plan (ERP) that addresses the procedures for the restoration of water service for your water system? | |
Date of your current Emergency Response Plan: | 1/1/2009 |
Date ERP was last exercised with a tabletop or other activity: | 12/31/2015 |
B. AUXILIARY POWER SUPPLY
Does your water system have backup power for: |
1. Sources: | |
2. Pumping Stations: | |
3. Water Treatment Plants: | |
If your system has backup power, how many times per year is it exercised? | 12 |
Can your system maintain system pressure either by backup power or by storage during power outages of 2 hours or less? | |
Is your backup power system automatic or manual start?: | |
COMMENTS: |
17. WATER CONSERVATION AND DROUGHT PREPAREDNESS
Date of your revised Drought Preparedness Plan, if any: | |
If you experienced water shortages in 2016, please estimate the amount of shortfall in millions of gallons: | |
Did drought conditions cause you to activate emergency standby wells in 2016? | |
Do you project water shortages in the current calendar year? | |
Did you implement NEW water conservation measures in 2016? | |
If you implemented NEW water conservation measures in 2016, please estimate how much water was conserved in millions of gallons: (MG)
% reduction in demand |
Do you anticipate having to go to mandatory rationing in the upcoming year? | |
Do you routinely monitor the static water levels in your wells? | |
Do you routinely monitor the pumping water levels in your wells? | |
Are these levels recovering, declining or steady?: | |
Please list any other long term actions you are considering or planning:
Increased public outreach, Continuation of our Ultra High Efficiency Toilet Giveaway Program, Continued enforcement of our adopted Water Conservation Regulations
COMMENTS: |
Disclosure: Be advised that Sections 116725 and 116730 of the California Health and Safety Code
states that any person who knowingly makes any false statement on any report or document
submitted for the purposes of compliance may be liable for a civil penalty not to exceed
five thousand dollars ($5,000) for each separate violation for each day that the violation
continues. In addition, the violators may be prosecuted in criminal court and upon conviction, be
punished by a fine of not more than $25,000 for each day of the violation, or be imprisoned in county jail
not to exceed one year, or both the fine and imprisonment.